Victa Cinema

Victa Cinema ticket sales terms and conditions are as follows:

1. Tickets holders enter the venue (cinema auditoriums) at their own risk.

2. No unauthorised cameras, audio and video recorders allowed in the cinema auditoriums. Use of such devices will result in immediate removal from the session.  Violators will be prosecuted under Australian copyright law and fines of up to $60,000 may apply.

3. Management reserves the right of admission.

4. Management reserves the right to inspect any bag and/or articles of clothing.

5. Large bags or backpacks are NOT allowed into the auditorium

6. You acknowledge the Cinemas right to enforce film classification requirements set by the Australian Classification Board and you will not purchase tickets that you (and any persons on whose behalf you purchase tickets) are not legally entitled to see, for instance, if you are under 15 you cannot purchase and use tickets for a film classified MA15+.

7. The Company reserves the right to insist that you provide suitable identification depending on a film’s classification. Tickets are issued subject to the rules and regulation of the venue and presenter. Full details are available from the venue box office. Breach of any of these Rules and Regulations or any unacceptable behaviour likely to cause damage, nuisance or injury shall entitle the venue or event partner to eject you from the venue.

8. All tickets sold by the venue are sold subject to the Entertainment Industry Code of Fair Practice.

9. Terms and conditions for booking and collection of tickets include the following:

• Internet ticket purchases attract a transaction fee per ticket.

10. It is your responsibility to check your tickets; mistakes cannot always be rectified. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of tickets you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price (and credit or debit your account as applicable) or cancelling your order. If we are unable to contact you, you agree that we may treat the order as cancelled. If you choose to cancel after you have already paid the incorrect ticket price for the tickets, you will receive a full refund from us.

11. Victa Cinemas accepts no responsibility for any personal property.

12. Ticket Refunds

All transactions are final.

There will be no refunds on completed bookings unless the screening/performance is cancelled. There will be no refunds provided for tickets downgraded to a screening/performance or concession type of lesser value.

13. Concession Policy

Proof of eligibility of concession must be presented to the box office staff upon collection of tickets.  Concession availability is at the discretion of the. All available concessions can be purchased via the internet or in person.

Unless otherwise stated concessions apply as follows:

·   child concessions are available to patrons aged 14 years and under,

·   senior discounts apply only to holders of SA Seniors Cards, and

·   student discounts apply only to full time students

·   pension concession apply to holders of a pensioner or health care card

For sessions where family tickets are available, they may be purchased to cover entry for two adults and two children, where the children are of an age eligible for the child’s rate.

14. Infants Policy

Everyone attending a paid screening/performance at the venue, including children, must hold a valid ticket for that screening/performance except babies in arms.  A baby in arms is considered to be a baby aged 24 months or under unless specified otherwise by the Venue Manager or Show Promoter.  The baby or infant held in the arms of the patron must remain in their parent’s arms at all times.

 15. Accessible Seating

If you have specific seating needs, please contact the box office to discuss your seating arrangements with our staff.

 16. Lost or Stolen Tickets

Please report lost or stolen tickets to the box office as soon as possible. Duplicate tickets will only be issued up to half an hour to the screening/performance from the box office and a transaction fee per ticket may apply.

 17. Strobe Lighting

 Some films/ performances contain strobe lighting.  Please enquire at the box office for queries on individual films/performances.

 18. Your purchase of any product or service on this Site forms a legally binding agreement between you and Victa Cinemas (ABN 87 414 752 632) (the Company) on these Conditions of Sale. You also agree to be liable for any breaches of the Conditions of Sale by individuals using products or services purchased by you on this Site. Children under the age of 16 must obtain the permission and assistance of their parent or guardian to purchase any product or service from this Site.